Online Casino Provider Wins Global Call Centre Award - 07-09-08

July 9 - Wagerlogic received the awards in London including for best contact center with under 50 seats, the best customer service agent and best recruitment campaign.

The acclaimed awards are a testament to the company's service ethic and commitment to its licensees and their players. Customer who visit online casino like Intercasino.com are those who will benefit from world-class customer service.

The Cyprus-based company will now go on to compete in their winning categories at the world finals which will take place in Las Vegas later this year.

"Player centricity and providing excellent player experience is what we do best, and that's why it's so exciting to be recognized among the best in the region; and the world,? said Antony Demetriades, WagerLogic's Managing Director. "WagerLogic's success flows from our innovation, our dynamic team and our deep understanding of each customer's needs. It's rewarding to see every employee's efforts making a difference."

Criteria to evaluate the best Contact Centre 50 Seats Award include the focu on staff, a demonstrable commitment to the customer and proof that performance and objectives of the contact center are in line with the organization's goals.

The Best Customer Service Agent Award is given to the Contact Center Service Agent that can demonstrate best in class service excellence and a commitment to the organization.

The Best Recruitment Campaign Award is given to the most successful, innovative and results-oriented recruitment campaign.

"We congratulate WagerLogic on this amazing achievement - against formidable competition - and look forward to seeing their dynamic team at our conference in Las Vegas this fall,? said Raj Wadhwani, President of ContactCenterWorld.com. ?Whether it's an organization or an individual, being honoured for excellence is a huge achievement. We are proud to have amazing people from spectacular organizations share their knowledge with their peers from around the world."

About ContactCenterWorld.com

With more than 112,000 corporate members, ContactCenterWorld.com is the leading global support organization for the contact center industry around the world. Since 1999, the organization has helped tens of thousands of operational managers and executives increase their knowledge and value to their companies through daily editorials and useful industry information.

About CryptoLogic

Focused on integrity and innovation, CryptoLogic Limited is a world-leading, blue-chip public developer and supplier of Internet gaming software. Its leadership in regulatory compliance makes it one of the very few companies with gaming software that is certified to strict standards similar to land-based gaming.

WagerLogic Limited, a wholly-owned subsidiary of CryptoLogic, is responsible for the licensing of its gaming software and services to an internationally-recognized to blue-chip customers that offer their games to non-U.S. based players around the world. The Cyprus-based company has earned many international awards for customer service excellence.

We have many Cryptologic Casino Reviews.

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