King Neptunes Casino Interview

Ed: A warm thanks to Micki, King Neptunes Casino manager, and the Trident Group for granting us time for the interview. ;-)

OGI: When did King Neptunes Casino first start taking wagers?

Micki: April 7, 2002.

OGI: Where is King Neptunes licensed and why did you choose this jurisdiction?

Micki: Kahnawake Gaming Commission Reason: The server housing facility is state-of-the-Art with security to match. The regulations are long and extensive as was the applications and probity checks performed.

OGI: Many new players have concerns about fair gaming and security. What would you say to them to put their fears to rest?

Micki: In exactly the same way as we should "know our customer", a player should learn as much as possible about the casino he or she intends to play at. Check message boards, look at accreditations the casino is displaying on their site and view them. eCOGRA is a perfect example. Players should look at www.ecogra.org to see what their criteria is for a casino to earn the eCOGRA Seal. Call the support line, use the live chat facility and email. Check on the accuracy of the answers, the attitude and time it takes for your email to be answered

OGI: Please give us a short overview of the number of games you support with an indication of your most popular games.

Micki: We provide over 130 games, Blackjack and feature slots are extremely popular, especially the Progressive jackpot games. Multi Player Casino will launch early in July, this is forecast to be very popular.

OGI: How much has your biggest winner ever won and playing which game?

Micki: $144,765.27 on Treasure Nile Progressive jackpot

OGI: Please tell us a little about your comps program.

Micki: Our casinos are committed to making each one of our players? game plays a rewarding experience. All our players have the opportunity to register an account with our Trident Club. Once registered, they are awarded with 1 Trident Point for every $10 wagered in real money play. For every 500 points collected, they can claim a free $5 cash back reward. In addition, as a registered member of our Trident Club, players can verify their point status online, at their convenience and request a cash-in at any time.

OGI: Are you planning any new promotions in the near future?

Micki: We have an ongoing flow of promotions continually at our casinos. We try to make them as exciting and rewarding as possible for our players.

OGI: Do you see any major changes in the online casino industry in the foreseeable future and what is your overall outlook for the industry?

Micki: The industry although still young is beginning to mature. The major changes are the importance to many of us for self regulatory structures. I refer again to eCOGRA. eCOGRA is by far the most important player safety organization this industry has seen to date. We have had first hand experience of what it takes to earn the eCOGRA Seal having had every aspect of our operation thoroughly reviewed by the eCOGRA audit panel.

Overall the outlook for the industry is very buoyant: More publicly quoted companies investing in the industry. More jurisdictions accepting the online gaming industry as a credible industry and a means to bring revenue. More respected jurisdictions providing licenses and hosting facilities to qualifying gaming companies.

OGI: Why should a player choose your online casino above the many others out there?

Micki: Reputation, credibility, fair games, fast payouts, Award winning Customer Service.

OGI: Is there anything else you would like to tell us about your casino?

Micki: We pride ourselves on offering the very best online gaming experience. Sounds like a cliché but it is true. We have many years of experience in the online gaming arena and know the most important component to a successful business is our customer. We work hard to make sure our customers receive the service they deserve and expect.

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