Online Casino Watchdog To Conduct Global Study - 07-04-06

July 4 - Industry watchdog and standards authority eCOGRA (eCommerce and Online Gaming Regulation and Assurance), has announced that it will conduct one of the world's largest online gambling research projects. The study will be aimed at understanding and presenting the player's perspective of the industry...

The internet based study will target a sample of 20,000 with quantitative questions. The study will be supplemented with results from a qualitative focus groups in six major online gambling markets. Focus groups of 200 players from the US, UK, Japan, Canada, Germany and Sweden will be included in the focus groups in what is a first for the industry in terms of giving players a platform to voice their concerns and needs. 

The study is to be conducted by research teams from the University of Las Vegas and Nottingham Trent University in the UK. The results are to be published in the 'eCOGRA Global Gambler Report' in January 2007. The report will aim to define fair gaming from a player perspective and offer their  perceptions of operator conduct, including customer service standards.

The report will also provide an analysis of player demographics, the impact of gambling on their well-being and will differentiate between poker and casino players.

This announcement from eCOGRA comes in the light of recent legal and regulatory issues in the United States and concerns in some circles that not enough is being done to address problem gambling.

CEO of eCOGRA, Andrew Beveridge, comments "This is the first attempt by the industry to engage customers and understand what motivates them. The global reach of online gambling has until now been a prohibitive factor in conducting a study of this nature. It is however very important to understand players' concerns in order to ensure that adequate protection standards can be defined by organizations such as  eCOGRA, which provide the only effective monitoring and resolution protection procedures. The results should provide input into regulatory decisions, operator conduct and even software design. It is a clear sign of a maturing industry."

Online Gambling Insider is one of few eCOGRA approved gambling portals. Our $1,000 deposit guarantee, in conjunction with the eCOGRA Seal give players peace of mind and protection.

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