Roxy Palace Casino Interview

Ed: Garth Wilby is one of the most service oriented people we have come across in the industry. Thanks for the time Garth!

OGI: When did you first start taking wagers?

Garth: We started taking wagers in 2002.

OGI: Where is your casino licensed and why did you choose this jurisdiction?

Garth: Roxy Palace is licensed and regulated by the Kahnawake Gaming Commission, Mohawk territory of Kahnawake, Canada.. We chose this jurisdiction because integrity is extremely important to us. 

OGI: Many new players have concerns about fair gaming and security. What would you say to them to put their fears to rest?

Garth: Well, first of all, in order to ensure their own safety, security and peace-of-mind, there are a few things that players should be aware of and look out for in order to allay these fears. Players should only play at reputable online casinos, like ours, who are regulated and approved by external bodies and organizations such as eCOGRA (e-Commerce and Online Gaming Regulation and Assurance). Becoming eCOGRA Certified is a step that any serious, professional casino must and will take.

Furthermore we are audited monthly by a top 5 Accounting Firm to ensure fair play and security. The casino should also employ technologies that provide the player with a gaming transaction history of their play at the casino - this enables the player to verify your game history from any game - right down to the hands they were dealt in Video Poker or the position of the reel symbols from each spin of their favorite slot machine. Playcheck is one such technology employed by us at Roxy Palace to ensure players peace of mind.

OGI: Please give us a short overview of the number of games you support with an indication of your most popular games.

Garth: Roxy palace supports over 100 games including table games, video poker and slots. Our most popular games would have to be slots games such as Thunderstruck, Big Kahuna, Major Millions and the new King Cashalot.

OGI: How much has your biggest winner ever won and playing which game?

Our biggest winner won over $300,000 playing the progressive jackpot game Treasure Nile. We have a full list of our most recent winners on the Roxy Palace web site. This list is updated in real time and as you can see, there are plenty winners at Roxy!

OGI: Please tell us a little about your comps program.

Garth: With pleasure?Roxy Palace offers all New Players a 100% sign-up bonus up to $100 Free on their first purchase. We also have several ongoing promotions, a players club and weekly gaming tournaments. I think this is one of the factors that make us so popular with players, lots of ongoing promotions. Players receive different comps based on their status, ie Gold, Platinum etc.

OGI: Are you planning any new promotions in the near future?

Garth: We have a variety of both weekly and monthly ongoing promotions including new games promotions, double player's club points and the chance to win $25,000 monthly in our Bonus Slots Magic promotion. We also run an e-cash bonanza whereby if a player makes use of any of our 4 e-cash options, he/she stands the chance to win a share of $10,000 in our e-cash bonanza draw. Our players are notified of our new promotions on a regular basis by means of a weekly newsletter.

OGI: Do you see any major changes in the online casino industry in the foreseeable future and what is your overall outlook for the industry?

Garth: I think the industry is only going to grow from strength to strength. For example, a recent survey in the UK shows that only 2% of all "offline" gamblers currently gamble online. I think this clearly illustrates the growth potential.

OGI: Why should a player choose your online casino above the many others out there?

Garth: At the end of the day the player wants a wide range of games, big jackpots and most importantly excellent customer service. As I previously mentioned I believe we are one of the best casinos to deliver this. Again, don't take my word for it, ask around at the various online forums and you will see for yourself. I don't think there are many online casinos that will encourage prospective players to "do a little research" but I am just that confident in our ability.

OGI: Is there anything else you would like to tell us about your casino?

Garth: Just to check it out and enjoy your stay, we are sure you will!

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